bobe88 Terms and Conditions

1 General Provisions

bobe88 ("we", "our", "platform") operates an online gaming and betting service for Bangladeshi users. These Terms govern the legal relationship between all users of the platform ("you", "member") and bobe88.

By accessing, browsing or using any service on our website, mobile site or application, you fully agree to these Terms. If you do not agree with any term, please refrain from using our services.

1.1 Scope of Services

bobe88 offers the following services:

• Sports Betting — cricket, football, kabaddi and other sports
• Live Casino Games — roulette, blackjack, baccarat, Sic Bo and others
• Slot Games — various types of slot machine games
• Fishing games, card games and special game categories

1.2 Applicable Law

These Terms shall be governed and applied in accordance with applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.

2 Account Registration

To make full use of bobe88's services, you will need to open a personal account. During the registration process, you must provide accurate and complete information.

2.1 Information Required at Registration

• Full legal name (as per national identity card)
• Active mobile phone number
• Valid email address
• Date of birth (must be 21 years or older)
• Preferred payment method details

2.2 One Account Policy

Each individual may open only one account. If the same person is found operating multiple accounts, all accounts will be permanently closed and the balances may be forfeited.

2.3 Account Security

You are solely responsible for keeping your login credentials (username and password) completely confidential. You will be held responsible for any activity carried out from your account. If you suspect unauthorised access to your account, notify our customer service team immediately.

2.4 Identity Verification (KYC)

We may request documents for identity verification at any time. Failure to provide the required documents may result in temporary suspension of deposits, withdrawals or account access.

3 Eligibility Requirements

To use bobe88's services, you must meet all of the following eligibility requirements:

• Age: You must be at least 21 years old.
• Legal Capacity: You must be legally capable of entering into a binding contract.
• Single Account: You must not already have an active or closed account on bobe88.
• Playing for Yourself: You will play solely for your own entertainment — not on behalf of another person or as part of a professional syndicate.
• Awareness: You are using this service voluntarily and with full awareness.

If any of the above conditions are violated, we reserve the right to close the account and forfeit the balance without notice.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

To deposit funds into bobe88, you may use the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳300 for each method.

• Only use payment accounts registered in your own name.
• Using third-party payment methods is strictly prohibited.
• Once verification is successfully completed, deposits are generally credited to the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount for earned funds is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process.

• Withdrawals can only be made to the same payment method used for the original deposit.
• If an active bonus applies, wagering must be completed before withdrawal.
• Withdrawals may be temporarily suspended if identity verification has not been completed.
• If fraudulent activity is suspected, we may hold withdrawals until verification is complete.

4.3 Anti-Money Laundering

bobe88 is committed to preventing money laundering. If suspicious transactions are identified, we are obligated to conduct the relevant investigation and, if necessary, notify the relevant authorities.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit — up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200; depositing ৳14,000 or more earns the maximum ৳8,000 bonus, giving a total balance of ৳22,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times). This means you must wager the bonus amount 10 times before you can make a withdrawal.

• Bonuses will only count as wagering on eligible games.
• The wagering contribution on certain games may be limited.
• Wagering must be completed within the set time limit from the date the bonus is received.
• If wagering is not completed, the bonus balance will be automatically cancelled.

5.3 Promotional Offers

Various promotional offers are provided from time to time. Each offer has its own specific terms which will be published alongside that offer. If bonus abuse, collecting bonuses from multiple accounts or any other misconduct is detected, all bonuses will be cancelled.

5.4 VIP Program

Regularly active members can participate in our 5-tier VIP program. Weekly cashback rates are determined by tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

6 Betting and Gaming Rules

6.1 Placing Bets

Once a bet has been successfully registered, it cannot be changed or cancelled for any reason. Before placing any bet, you are advised to carefully review all terms, odds and rules.

6.2 Technical Errors

bobe88 will not be liable for any betting outcome resulting from a technical error, server issue or communication disruption. Any winnings obtained due to a software or game error will be considered void.

6.3 Sports Betting Rules

• If a match is cancelled, bets will be refunded (specific conditions apply).
• Odds may change during live betting.
• Bets related to match-fixing or corruption allegations may be cancelled.
• A maximum bet limit may be set for certain events.

6.4 Game Provider Terms

bobe88's games are operated by various third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others. The respective provider's own rules and terms also apply to these games.

7 Prohibited Activities

The following activities are strictly prohibited on the bobe88 platform:

• Creating or operating multiple accounts
• Using third-party funds or payment methods
• Abusing the bonus system or "bonus hunting"
• Using automated software, bots or scripts
• Colluding with other players or match-fixing
• Interfering with the platform's security systems or attempting to hack
• Providing false or fraudulent information
• Using the platform for money laundering purposes
• Operating an account on behalf of or for the use of minors

If any of the above prohibited activities are detected, the relevant account will be immediately and permanently closed, all funds will be forfeited and legal action will be taken if necessary.

8 Account Suspension and Closure

8.1 Our Rights

bobe88 reserves the right to temporarily suspend or permanently close any account at any time, for any reason, without prior notice. This applies in particular in the following cases:

• Any violation of these Terms
• Suspicion of fraudulent activity
• Providing a false identity or information
• Extended inactivity (more than 12 months)
• Legal or Regulatory Requirements

8.2 Voluntary Account Closure

You may request to close your account at any time through our customer service. All active bonus wagering must be completed or the bonus must be cancelled before closure.

9 Limitation of Liability

bobe88 will not be held responsible under any circumstances for the following:

• Any financial loss arising from gaming or betting
• Lost bets due to internet disconnection or technical issues
• Issues arising from errors in third-party software or games
• Losses resulting from unauthorized access to your account (if caused by your own negligence)
• Indirect, incidental, or consequential damages

Our total liability under any circumstances will not exceed the total amount of the transaction in question.

10 Privacy & Data Protection

Protecting your personal information is our highest priority. We keep your data secure using SSL encryption and industry-standard security measures.

For details on how we collect, store, and use your information, please read our Privacy Policy. The Privacy Policy is an integral part of these terms.

10.1 Data Sharing

We will not sell or share your personal information with third parties except where required by law. Limited data may be shared with trusted service providers for payment processing and identity verification.

11 Responsible Gaming

bobe88 takes responsible gaming very seriously. We encourage all our members to play within the limits of entertainment.

11.1 Self-Restriction Tools

We provide the following tools for members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Maximum loss limit for a specified period
• Session Limit: Control the duration of each gaming session
• Self-Exclusion: Temporarily suspend your account for a set period

For more information on responsible gaming, visit our Responsible Gaming page.

11.2 Support

If you experience any gaming-related issues, please contact our 24/7 live chat support. Our trained team is always ready to assist you.

12 Dispute Resolution

12.1 Complaints Process

For any dispute or complaint, please contact our customer service team first. We will aim to provide an initial response within 48 hours.

12.2 Escalation

If the matter is not resolved at the customer service level, it will be referred to our senior management. We always strive to reach a resolution on the basis of mutual agreement.

12.3 Final Decision

Our system logs and records will be considered the final evidence in matters relating to game outcomes and technical issues.

13 Changes to Terms

bobe88 reserves the right to change, amend, or update these terms at any time. For significant changes, we will send a notification to the email address registered on members' accounts.

Continued use of the platform after changes have been made constitutes acceptance of the new terms. It is therefore advised to always read the latest version. The date shown at the top of this page indicates the date of the most recent update.

14 Contact

If you have any questions or comments about these terms, please contact us in the following ways:

• Live Chat: 24/7 live chat support — speak with us directly in Bengali through our platform
• Email: [email protected]

Our customer service team provides support in Bengali 7 days a week, 24 hours a day.